Machine Learning Times
Machine Learning Times

3 years ago
Wise Practitioner – Predictive Analytics Interview Series: Jack Levis at UPS


In anticipation of his upcoming keynote conference presentation, UPS’ Road to Optimization, at Predictive Analytics World for Business New York, Oct 29-Nov 2, 2017, we asked Jack Levis, Senior Director, Process Management at UPS, a few questions about his work in predictive analytics.

Q: In your work with predictive analytics, what behavior or outcome do your models predict?

A: In order to plan drivers’ day, we predict where deliveries are going to occur as well as how long it will take a driver to complete his / her route.  This opens the door to planning, execution, and analysis tools which we created.  However…  This is NOT the end game.  There is more than prediction.

Q: How does predictive analytics deliver value at your organization – what is one specific way in which it actively drives decisions or operations?

A: Based on what was described above, UPS reduced 85 million miles driven per year.

Q: Can you describe a quantitative result, such as the predictive lift of your model or the ROI of an analytics initiative?

A: As mentioned, looking forward with predictive data and planning tools, we reduced 85 million miles driven per year while also offering new services to customers.

Q: What surprising discovery or insight have you unearthed in your data?

A: Prediction is NOT an end game.  Optimization is…   By adding optimizations (prescriptive analytics) to our predictive models, UPS reduced an ADDITIONAL 100 million miles driven per year.  This totaled to a 185 million mile reduction annually.  The prescriptive analytics alone is reducing cost of between $300M to $400M annually.

Q: Sneak preview: Please tell us a take-away that you will provide during your talk at Predictive Analytics World.

I will discuss the different types of analytics and how UPS has used each.  I will point out how prescriptive analytics will find solutions that are not readily apparent and often counter intuitive.  I will also go through some best practices.


Don’t miss Jack’s keynote conference presentation, UPS’ Road to Optimization on Tuesday, October 31, 2017 at 1:10 to 1:55 pm at Predictive Analytics World for Business New York.  Click here to register to attend. Use Code PATIMES for 15% off current prices (excludes workshops).

By: Eric Siegel, Founder, Predictive Analytics World

Eric Siegel is the founder of Predictive Analytics World ( — the leading cross-vendor conference series consisting of 10 annual events in New York, Chicago, San Francisco, Washington DC, London, and Berlin — and the author of the award-winning book, Predictive Analytics: The Power to Predict Who Will Click, Buy, Lie, or Die – Revised and Updated Edition, (Wiley, 2016).

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