Originally published in Amazon News/Retail, Jan 20, 2022. Our first-ever physical apparel store offers a personalized, convenient shopping experience where Amazon’s technology and operations make it easy for customers to find styles they love at great prices....
How Airbnb is powering automated support to enhance the host and guest experience. Customer Support (CS) can make or break a guest’s travel experience. To support Airbnb’s community of guests and Hosts, we have been investing heavily...
Originally published in DeepMind, Oct 4, 2021. Based on Transformers, our new Enformer architecture advances genetic research by improving the ability to predict how DNA sequence influences gene expression. When the Human Genome Project succeeded in mapping the DNA...
Originally published in Benn.Substack, Nov 19, 2021. There’s a treadmill at the mountain top. Among the data leaders I know, many of their stories are the same. After rising up the ranks of their organizations, from junior...
Originally published in Insight, Nov 17, 2021. User engagement is one of many crucial elements to study and understand deeply for both well-established companies and nascent startups throughout the development of a product. A product’s health can...
Originally published in Reuters, Nov 29, 2021. Security officials in one of China’s largest provinces have commissioned a surveillance system they say they want to use to track journalists and international students among other “suspicious people”, documents...
