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How Image Search Works at Dropbox

 Originally posted in Dropbox.tech, May 11, 2021 Photos are among the most common types of files in Dropbox, but searching for them by filename is even less productive than it is for text-based files.  When you’re looking for that photo from a picnic a few years ago, you surely don’t remember that the filename set

Inside Netflix’s Quest to End Scrolling – How the Company is Working to Solve One of its Biggest Threats: Decision Fatigue.

 Originally published in Vulture, April 28, 2021.  Ten years ago, Netflix got the idea that its app should work more like regular TV. This was early on in its transition from DVD delivery to streaming on demand,...

Clustergam: Visualisation of Cluster Analysis

 Originally published in MARTIN FLEISCHMANN, April 27, 2021. When we want to do some cluster analysis to identify groups in our data, we often use algorithms like K-Means, which require the specification of a number of clusters....

Aiming for truth, fairness, and equity in your company’s use of AI

 Originally published in FTC, April 19, 2021: Advances in artificial intelligence (AI) technology promise to revolutionize our approach to medicine, finance, business operations, media, and more. But research has highlighted how apparently “neutral” technology can produce troubling...

Hot Video: More Accuracy Fallacies – Predicting Criminality and Psychosis

 Check out this topical video from Predictive Analytics World founder Eric Siegel: Can AI “tell” if you’re a criminal? Or whether you’ll develop psychosis? These are perfect examples of the accuracy fallacy, which misleads the public into...

Hot Video: The Accuracy Fallacy – Bogus Machine Learning Results

 Check out this topical video from Predictive Analytics World founder Eric Siegel: Can AI “tell” if you’re gay? When machine learning practitioners claim their model achieves “high accuracy,” it’s often bogus. This video reveals the undeniable yet...

Can Artificial Intelligence Combat Wildfires? Sonoma County Tests New Technology

 Originally published in Los Angeles Times, March 19, 2021. Sonoma County is adding artificial intelligence to its wildfire-fighting arsenal. The county has entered into an agreement with the South Korean firm Alchera to outfit its network of...

Combatting Fraud: AI and CB (Chatbots) to the Rescue

 Have you ever looked at your credit card statement, and wondered what a particular charge was all about? “Hey, I didn’t buy that?”, is a common reaction. Or, how about that text message alerting you to some...

Explainable Machine Learning, Model Transparency, and the Right to Explanation

 Check out this topical video from Predictive Analytics World founder Eric Siegel: A computer can keep you in jail, or deny you a job, a loan, insurance coverage, or housing – and yet you cannot face your...

An AI is Training Counselors to Deal with Teens in Crisis

 Originally published in MIT Technology Review, Feb 26, 2021. Counselors volunteering at the Trevor Project need to be prepared for their first conversation with an LGBTQ teen who may be thinking about suicide. So first, they practice....

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