This speaker session is from Predictive Analytics World, October, 5–9, 2014 in Boston, MA: Analytics Strategy Case Studies: CFPB, Capital One, Citibank & Bank of America Spotting the Wisdom in the Noise: Using Data Science to Identify and Eradicate Consumer Concerns Data plays a critical role in making informed decisions to increase revenue, better serve customers and ensure future success. However, overwhelming data volumes can threaten to mask valuable nuggets of information vital to making strategic decisions. How can companies unearth this information to benefit their customers and business as a whole? Based on their work across multiple
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