David Bonalle is Executive Vice President and Director of Marketing and Client Insights at KeyBank. He joined KeyBank in 2012 to form and lead the KeyBank Client Insights Center of Excellence and deliver world-class analytics and insights in support of the KeyBank relationship business strategy and local delivery model. Later in 2012 he also took on responsibility for KeyBank Marketing. David joined KeyBank from American Express where he led the launch of American Express Business Insights, an analytics consulting business. Previously at American Express, he was General Manager of Advanced Payments, where he led the introduction of an