By: Sherrill W. Hayes, Executive Director of the Analytics and Data Science Institute and Professor of Conflict Management,
Kennesaw State University
The complexity of the ethical issues facing professionals who work in machine learning, data science, analytics, and related professions have all the hallmarks of a “wicked problem”. Rittel and Weber, the researchers responsible for coining the term “wicked problems”, believed a more inclusive approach to problem-solving was especially important in diverse and pluralistic societies where one cannot assume that individuals or even sub-groups of individuals will share “virtues and values” that may emanate from shared cultural backgrounds. Research on group decision making shows that the more diverse teams are more successful. Teams that include both individuals with inherent
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