A note from Executive Editor Eric Siegel: In this book review, Rich Heimann concludes that the concept of “AI First” only perpetuates the fallacy of AI as a single solution, not to mention continuing the hype by delving into “AI” without even attempting to define it in a meaningful way. He says, “AI-first ‘businesses’ forget that solutions create value based on how much better a problem is solved…. ‘AI’ has not shown itself superior to many older solutions. This trend will continue if we ignore problems by putting them last.” I have to agree. I recently read The
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