Machine Learning Times
Machine Learning Times
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2 weeks ago
Amazon exec explains grocery tech changes, debunks media reports about human reviewers


Originally published in GeekWire, April 17, 2024

In-depth Amazon coverage from the tech giant’s hometown, including e-commerce, AWS, Amazon Prime, Alexa, logistics, devices, and more.

Amazon’s grocery technology has been in the news a lot over the past couple of weeks, following layoffs in the Amazon Web Services group responsible for the company’s physical store checkout and identity services.

The company is shifting away from “Just Walk Out” in its large grocery stores, which uses cameras and sensors to detect what people put in their carts, letting them avoid the checkout line. Instead, it’s focusing on Dash Carts, which also let shoppers skip the line but currently require scanning or manually entering items as they go.

Dilip Kumar, vice president of AWS applications, spoke with GeekWire in an interview about Amazon’s grocery technology, seeking to clarify the company’s strategy and approach on multiple fronts. Specifically, he said:

Amazon is developing a new generation of its Dash Carts that significantly improve the user experience, addressing some of the more cumbersome aspects of using the smart carts in its grocery stores.

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