In anticipation of his upcoming conference presentation, Leveraging Hands on Approaches to Identify Actionable Topics in Property Insurance at Text Analytics World Chicago, June 21-22, 2016, we asked Frédérick Guillot, Manager, Research and Innovation at Co-operators General Insurance Company, a few questions about his work in text analytics. Q: In your work with text analytics, what behavior or outcome do your models predict? A: First of all, I’m working in the insurance world. As of now, our main focus had been to identify actionable topics in the free format text fields where our exclusive agents can write notes on everything
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