Machine Learning Times
EXCLUSIVE HIGHLIGHTS
The Data Disconnect: A Key Challenge for Machine Learning Deployment
  EDITOR’S NOTE: This article is excerpted from The...
A Brief History of Why Machine Learning Projects Stall
  EDITOR’S NOTE: This is the preface to The...
Hybrid AI Emerges To Tame LLMs – And Not A Moment Too Soon
 Originally published in Forbes The great potential of LLMs is...
AGI Is Infeasible. Instead, Pursue Superhuman Adaptable Intelligence
  Originally published in Forbes On a recent episode of the...

customer predictive analytics

Calculating Customer Potential with Share of Wallet

 No question about it: We, as consumers have our favorites, and as a marketer, you would certainly hope that your establishment will be top of mind when shopping decisions are being made. The fact is that while a consumer might enjoy transacting with you, if they like your competitor somewhat more, you may be in

Predictive Analytics for the Call Center

 So, you just received your shiny new smart watch. You’ve read the accompanying instructions, and are about to begin using your new device. But alas-there’s a problem. It won’t turn on. So, you play around with it...