Industry leaders like to use the term “culture” to demonstrate the uniqueness of a business and to point out how, while products may be superficially imitated, can never be replicated by competitors because of this “culture” thing. What defines a culture is complex and we are not going to get into that here. But I would like to highlight that one of the facets of business culture is openness to innovative ideas and processes. The great decline in U.S. manufacturing started a couple of decades ago primarily driven by access to cheap overseas labor. Unfortunately this shifted the focus for
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