In October 2020, we heard feedback from people on Twitter that our image cropping algorithm didn’t serve all people equitably. As part of our commitment to address this issue, we also shared that we’d analyze our model again for bias. Over the last...
Originally published in VentureBeat, May 8, 2021. The history of artificial intelligence has been marked by repeated cycles of extreme optimism and promise followed by disillusionment and disappointment. Today’s AI systems can perform complicated tasks in a wide range of areas, such...
Originally posted in Dropbox.tech, May 11, 2021 Photos are among the most common types of files in Dropbox, but searching for them by filename is even less productive than it is for text-based files. When you’re looking...
Originally published in Vulture, April 28, 2021. Ten years ago, Netflix got the idea that its app should work more like regular TV. This was early on in its transition from DVD delivery to streaming on demand,...
Originally published in MARTIN FLEISCHMANN, April 27, 2021. When we want to do some cluster analysis to identify groups in our data, we often use algorithms like K-Means, which require the specification of a number of clusters....
Originally published in FTC, April 19, 2021: Advances in artificial intelligence (AI) technology promise to revolutionize our approach to medicine, finance, business operations, media, and more. But research has highlighted how apparently “neutral” technology can produce troubling...
Originally published in Patterns, April 9, 2021. A surprisingly sticky belief is that a machine learning model merely reflects existing algorithmic bias in the dataset and does not itself contribute to harm. Why, despite clear evidence to the...
