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11 months ago
A Behind-the-Scenes Look at How Postman’s Data Team Works

 
Originally published in Entrepreneur’s Handbook, Oct 7, 2021

How Postman’s data team set up better onboarding, infrastructure, and processes while growing 4–5x in one year.

Postman is no stranger to scale. What started out as a side project six years ago is now one of India’s latest unicorns with a $5.6 billion valuation.

APIs can be complicated, but Postman aims to make them easier and faster. Its API collaboration platform is being used by more than 17 million people from 500,000 companies globally.

It would be easy to think that as Postman’s company and valuation exploded, each of their teams grew in suit. But in April 2020, just months before Postman closed their $150 million Series C round, its data team only had six or seven people.

Since then, however, it has been a different story. A little over a year later, Postman’s data team has grown by 4–5x to 25 people. In the second half of 2020, they added one new hire per month, followed by two four-person batches in 2021.

But after a lot of effort to build better infrastructure and processes, Postman’s data team is now more comfortable with onboarding new hires, handling requests from the rest of the company, and planning their work.

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