In anticipation of his upcoming conference presentation, Detecting Incorrect Payments: The Payment Defect Model, at Predictive Analytics World for Financial in Las Vegas, June 3-7, 2018, we asked Richard Lee, Manager of Operations Reporting Consistency at John Hancock Financial, a few questions about his work in predictive analytics. Q: In your work with predictive analytics, what behavior or outcome do your models predict? A: Most of the work I do is geared towards needle in the haystack type of problems. These are the most interesting cases as overall accuracy is moot point due to the nature of the data. In
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