In anticipation of her upcoming conference presentation, Improving Employee Utilization with Machine Learning at Predictive Analytics World for Business Las Vegas, June 3-7, 2018, we asked Carmen Fontana, Talent Acquisition Lead at Centric Consulting, a few questions about her work in predictive analytics. Q: How does your organization use predictive analytics to improve workforce management? A: In professional services firms like Centric Consulting, employee utilization is closely tied to company profitability. The more time our consultants are billing on client projects, the better our balance sheet looks. So making sure our workforce is on the right projects, at the right time, with
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