{"id":5398,"date":"2015-05-21T13:52:02","date_gmt":"2015-05-21T13:52:02","guid":{"rendered":"http:\/\/www.predictiveanalyticsworld.com\/machinelearningtimes\/?p=5398"},"modified":"2015-05-21T13:52:17","modified_gmt":"2015-05-21T13:52:17","slug":"reducing-the-costs-of-employee-churn-with-predictive-analytics-0521151","status":"publish","type":"post","link":"https:\/\/www.predictiveanalyticsworld.com\/machinelearningtimes\/reducing-the-costs-of-employee-churn-with-predictive-analytics-0521151\/5398\/","title":{"rendered":"Reducing the Costs of  Employee Churn with Predictive Analytics"},"content":{"rendered":"How Talent Analytics\u2122 helped a large financial services firm save more than $4 million a year \u201cEmployee churn can be massively expensive, and incremental improvements will give big results.\u201d \u2014 Greta Roberts, co-founder and CEO of Talent Analytics The Problem A large international financial services firm based in the U.S. approached Talent Analytics with a problem. They hired nearly 30,000 Customer Service Reps (CSRs) a year to work in their call centers. The company had a significant investment in their new hires paying for 12 weeks salary and training before the CSRs took a single call but only <a href=\"https:\/\/www.predictiveanalyticsworld.com\/machinelearningtimes\/reducing-the-costs-of-employee-churn-with-predictive-analytics-0521151\/5398\/\" class=\"more-link\">(more&hellip;)<\/a>","protected":false},"excerpt":{"rendered":"<p>How Talent Analytics\u2122 helped a large financial services firm save more than $4 million a year \u201cEmployee churn can be massively expensive, and incremental improvements will give big results.\u201d \u2014 Greta Roberts, co-founder and CEO of Talent Analytics The Problem A large international financial services firm based in the U.S. approached Talent Analytics with a [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"categories":[11,48],"tags":[360,339],"class_list":["post-5398","post","type-post","status-publish","format-standard","hentry","category-industry-news","category-left-hand","tag-employee-churn","tag-talent-analytics"],"_links":{"self":[{"href":"https:\/\/www.predictiveanalyticsworld.com\/machinelearningtimes\/wp-json\/wp\/v2\/posts\/5398","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.predictiveanalyticsworld.com\/machinelearningtimes\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.predictiveanalyticsworld.com\/machinelearningtimes\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.predictiveanalyticsworld.com\/machinelearningtimes\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.predictiveanalyticsworld.com\/machinelearningtimes\/wp-json\/wp\/v2\/comments?post=5398"}],"version-history":[{"count":13,"href":"https:\/\/www.predictiveanalyticsworld.com\/machinelearningtimes\/wp-json\/wp\/v2\/posts\/5398\/revisions"}],"predecessor-version":[{"id":5411,"href":"https:\/\/www.predictiveanalyticsworld.com\/machinelearningtimes\/wp-json\/wp\/v2\/posts\/5398\/revisions\/5411"}],"wp:attachment":[{"href":"https:\/\/www.predictiveanalyticsworld.com\/machinelearningtimes\/wp-json\/wp\/v2\/media?parent=5398"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.predictiveanalyticsworld.com\/machinelearningtimes\/wp-json\/wp\/v2\/categories?post=5398"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.predictiveanalyticsworld.com\/machinelearningtimes\/wp-json\/wp\/v2\/tags?post=5398"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}