Room: Augustus II
PAW Business Track 2: WORKFORCE - Retaining & optimizing HR with analytics
3:55 - 4:15 pm
Case Study: Centric Consulting
Our consulting company, Centric, was struggling with low utilization - too many employees were not on billable projects. We designed and implemented a machine learning model to help us better understand the factors driving employee utilization. Although we had only a few hundred rows of data with which to work, the insights gained were used to redesign internal business processes, resulting in a 13% gain in utilization which in turn resulted in a nearly 20% improvement in company-wide profitability. In this session, we will cover the process we took from designing the machine learning model to implementing our findings in "real life," including tips, tricks, and lessons learned.
Cloud & Artificial Intelligence Practice Lead
Predictive Analytics World for Business
Track 2: WORKFORCE - Retaining & optimizing HR with analytics
4:20 – 4:40 pm
Case Study: Baptist Health Medical Group
Engaging employees is critical for any organization. It doesn't need to be difficult, and it doesn't need to be expensive. In this case study, the Baptist Health Medical Group's Practice Optimization Team will demonstrate what it did (and what you can do) to measure employee engagement, and use statistics-based insights to take engagement to the next level.
In this session, we will share our approach for:
1) Asking the right questions,
2) Identifying engagement drivers,
3) Communicating insights to leadership, and
4) Creating team-generated action plans.
You already have the tools and budget to do what we did. We will show you how.
Director, Practice Optimization
Baptist Health Medical Group