Machine Learning Times
Machine Learning Times
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Counseling

An AI is Training Counselors to Deal with Teens in Crisis

 Originally published in MIT Technology Review, Feb 26, 2021. Counselors volunteering at the Trevor Project need to be prepared for their first conversation with an LGBTQ teen who may be thinking about suicide. So first, they practice. One of the ways they do it is by talking to fictional personas like “Riley,” a 16-year-old from