June 9th 2017 06:28 am

Wise Practitioner – Predictive Analytics Interview Series: Jack Levis at UPS

By: Eric Siegel, Founder, Predictive Analytics World

In anticipation of his upcoming keynote conference presentation, UPS’ Road to Optimization, at Predictive Analytics World for Business New York, Oct 29-Nov 2, 2017, we asked Jack Levis, Senior Director, Process Management at UPS, a few questions Jack Levisabout his work in predictive analytics.

Q: In your work with predictive analytics, what behavior or outcome do your models predict?

A: In order to plan drivers’ day, we predict where deliveries are going to occur as well as how long it will take a driver to complete his / her route.  This opens the door to planning, execution, and analysis tools which we created.  However…  This is NOT the end game.  There is more than prediction. 

Q: How does predictive analytics deliver value at your organization – what is one specific way in which it actively drives decisions or operations?

A: Based on what was described above, UPS reduced 85 million miles driven per year.

Q: Can you describe a quantitative result, such as the predictive lift of your model or the ROI of an analytics initiative?

A: As mentioned, looking forward with predictive data and planning tools, we reduced 85 million miles driven per year while also offering new services to customers.   

Q: What surprising discovery or insight have you unearthed in your data?

A: Prediction is NOT an end game.  Optimization is… By adding optimizations (prescriptive analytics) to our predictive models, UPS reduced an ADDITIONAL 100 million miles driven per year.  This totaled to a 185 million mile reduction annually.  The prescriptive analytics alone is reducing cost of between $300M to $400M annually. 

Q: Sneak preview: Please tell us a take-away that you will provide during your talk at Predictive Analytics World.

A: I will discuss the different types of analytics and how UPS has used each.  I will point out how prescriptive analytics will find solutions that are not readily apparent and often counter intuitive.  I will also go through some best practices.

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Don't miss Jack’s keynote conference presentation, UPS’ Road to Optimization on Tuesday, October 31, 2017 at 1:10 to 1:55 pm at Predictive Analytics World New York. Click here to register to attend

By: Eric Siegel, Founder, Predictive Analytics World

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